Shipping policy

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Our Guarantees~

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🚚 Free Shipping Over $50

At Biswodeep Store~, enjoy complimentary shipping on all orders above $50—transparent pricing with no hidden fees.

📞 24/7 Customer Suppor

Our dedicated support team at Biswodeep Store~ is available 24/7 to assist you with every step of your shopping journey.

⏱️ Fast & Reliable Delivery

Every order from Biswodeep Store~ is carefully processed and delivered securely within 5–12 business days, ensuring quality and complete peace of mind.

🔄 Free & Easy Returns

At Biswodeep Store~, your satisfaction comes first. Enjoy free returns with a replacement product or a full refund—no questions asked.At Biswodeep Store~, your satisfaction comes first. Enjoy free returns with a replacement product or a full refund—no questions asked.

Frequently asked questions

Find answers to common questions about our products and services

We offer a hassle-free 10-day return policy from the date of delivery. To be eligible for a return, items must be unworn, unused, and in their original condition with all tags and packaging intact. EU customers enjoy a 14-day cooling-off period. To initiate a return, please contact us at sunu18889@gmail.com with your order number and reason for return. Once we receive and approve your returned item, we'll process your refund within 10 business days to your original payment method. Please note that certain items like perishable goods, custom products, personal care items, and hazardous materials cannot be returned for safety and hygiene reasons.
Shipping times vary based on your location. For domestic orders within the USA, delivery typically takes 5-12 business days after your order is processed. International orders usually arrive within 15-25 business days. All orders have a processing time of 1-3 business days before shipment. Once your order ships, you'll receive a tracking number via email so you can monitor your package's journey. We work hard to get your products to you as quickly as possible while ensuring they arrive in perfect condition!
Yes, we ship worldwide! Biswodeep Store is proud to serve customers across the globe. International shipping typically takes 15-25 business days for delivery, plus 1-3 business days for order processing. Shipping costs and delivery times may vary depending on your specific location. Please note that international customers may be responsible for customs duties, taxes, or import fees imposed by their country. If you have questions about shipping to your specific location, feel free to contact us at sunu18889@gmail.com or call +91 7318969677.
Tracking your order is easy! Once your order has been processed and shipped (typically within 1-3 business days), you'll receive a confirmation email with a tracking number. Simply click the tracking link in the email or copy the tracking number and paste it into the carrier's tracking website to see real-time updates on your package's location and estimated delivery date. If you created an account with us, you can also log in to view your order status and tracking information. If you haven't received your tracking number within 3 business days of placing your order, or if you have any questions, please contact us at sunu18889@gmail.com.
We accept PayPal for all transactions. PayPal provides a secure and convenient way to complete your purchase, allowing you to pay using your PayPal balance, linked bank account, or credit/debit cards through PayPal's trusted platform. All transactions are encrypted and processed through PayPal's secure payment gateway to protect your personal and financial information. If you experience any issues during checkout or have questions about payment options, please don't hesitate to contact our support team at sunu18889@gmail.com.

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